5 Easy Ways to Help Your Community as a Real Estate Agent

I remember as a kid when I ordered my first Ben & Jerry’s ice cream and when I bought my first body lotion from The Body Shop. Those were the moments when it became very clear to me that business and doing good could go hand in hand. From then on I was always incredibly interested in the idea of socially responsible businesses.

It wasn’t until I was in my 30’s that I had the idea for a socially responsible business I personally wanted to start. Today, my company, Goodshop, is focused on two things. First, we want to save people money. Second, we want to ensure good causes continue to have the funding they need to continue, whether those are personal causes like funding a health emergency or a national cause like the Humane Society of the United States.

As we’ve built Goodshop, I’ve seen the launch and growth of so many other socially responsible companies, from TOMS Shoes to Warby Parker, that have had such a big influence on both their consumers and the business world in general. Our model is to give away a percentage of our revenue, and I do realize that not every company is in the position to do that. But, everyone can do something. Since most entrepreneurs are already familiar with ideas such as volunteering for local causes, I want to discuss five small and easy ways you, as a housing ecosystem professional, can incorporate “doing good” into your business practices.

1. When you’re working with someone who is moving out of their house, encourage them to recycle or give away everything they don’t want to bring with them. The company Givebackbox.com is a service which will provide you free shipping of your used stuff to a partner charity that they work with. Simply take that box out of the recycling pile, fill it with your used clothes, print out a label on Givebackbox.com and your old clothes will be on their way to a new home. You gave that box a second life too!

2. Create a partnership with your local Goodwill or other organization to pick up old furniture or other items that the family may not want to move with them. This is an added benefit that you can bring to your clients as it’s one thing they can check off their to do list.

3. Start a campaign for a cause in your community that provides homes for people in need. This way, as your clients are buying things for their new homes, they could also be helping someone less fortunate than themselves.

4. Do you bring cookies or snacks to your open houses? Hire a local student to bake them for you. This will give them an opportunity to make a little money and teach them the experience of starting a business.

5. Volunteer to take a student from an economically underserved area around for the day with you. Many kids do not have the opportunity to see what it’s like to do a particular job day to day. Give them some insight into what a career in real estate looks like. You can have a positive impact on a child’s life and studies.

JJ Ramberg
Founder, Goodshop.com

Tech with Tradition: A Balancing Act

As a woman opening a real estate office in 1976, I recognized the importance of creating a brand that would be decidedly different from all others. Your brand needs to be based on a solid foundation of values; but it also has to look and feel unique. I achieved a distinctive look in my first office by displaying property listings on art easels and creating a welcoming, elegant space with an antique armoire and oriental rug borrowed from my mother to ensure the right first impression. Today, that ever-important first impression is created by the home page of our website, and by the swipe of a finger rather than a step through the front door. In 1995, when my marketing director announced that we needed a website, I knew we had to get it right.

The internet was so new, no one knew where it was going or it’s potential to reach a global audience. The importance was to have a presence. At the time, it was an easy $2,500 choice; we got our URL and published our first, primitive website in 1996. From that day forward, as the internet evolved, we developed marketing strategies that would keep us ahead of the pack. We went through many versions of the site as consumer preferences changed and of course, technology advanced. One thing has remained the same though: to deliver on our brand promise to use and deploy all tools that accomplish the goals of our sellers.

By necessity in today’s world, proactive digital strategies must include much more than a highly-sophisticated,

responsive website. Your site needs video, blogging, web advertising, and social media platforms to promote your region’s lifestyles and properties. Senior leadership can stay ahead of the curve nationally and internationally with active involvement on boards, committees and conferences, exposing your business to best practices in real estate and technology. You will have access to all the shiny new technology objects, but it is vital to be discerning when deciding what to adopt and make certain it is aligned with your business strategies as a leading real estate firm.

Of course, technology comes with its challenges. That is why it is paramount to have a skilled, in-house IT team to provide daily technical support to your agents. It is a significant advantage for every individual in the company to have their technological issues handled by someone they know and not by some unseen person on the other end of a phone line hundreds of miles away. In addition to help desk support, your technology team should provide training opportunities to ensure that agents stay informed on, learn and understand real estate technology tools and trends in the industry.

Recently a dear friend and business associate, whose real estate brokerage is based in Europe, reached out to show me his new company website. We first met 35 years ago and developed a lasting relationship at a time when the internet did not exist and computers were only just beginning to debut in American homes. Following our conversation, I thought about the way technology is driving and shaping many industries, and how our world is far more connected than it has ever been. While forward-thinking organizations understand this shift from traditional engagement to digital platforms, we know that personal relationships remain our greatest asset. It is how we balance the two that keeps us on the leading edge.

Certainly, given the sheer number of people on Facebook, LinkedIn and Twitter, it is easy for real estate agents to fall into the trap of believing social media is a silver bullet for communication. After all, social media platforms do generate 25 billion brand impressions each year. But there’s another marketing medium with a far greater impact and a more impressive track record: real life conversations. Technology has given us a new way to communicate, but face to face interactions with customers continue to build relationships and your business.

My advice to real estate agents today is to embrace the traditional as well as the useful advancements in technology to enhance their businesses. Be social in the true sense of the word by going to lunch with your customers or calling to share local market updates, and the next time you sit down to compose a thank you message, step away from the keyboard and write it by hand on a note card. The impact you will have is far greater than anything you could accomplish with 140 characters.

Of course, it is all about balance. By all means spend an allotted amount of time working on digital strategies, but create opportunities to complement that by going to a networking event or meeting a fellow associate for coffee. Whether or not the Wi-Fi connection fails or devices are switched off, interacting in person is always the best option.

Michael Saunders
Founder & CEO
Michael Saunders & Company

Women In Sports

On Thursday, October 20, 2016, the LA Sparks ignited a roaring crowd inside Minnesota’s Target Center as they scored the winning bucket in Game 5 of the WNBA Finals. The buzzer signaled a 77-76 victory for the LA Sparks over the Minnesota Lynx in a nail-biting ending. The triumphant LA Sparks players made Los Angeles proud by winning the first WNBA title since 2002.

In an exclusive interview with NAWRB, LA Sparks President & COO Christine Simmons was noticeably proud of the team and humbled to witness their achievement during her tenure. “It’s surreal,” Simmons stated. “It was really beautiful to watch our women get that, and they worked so hard. They did feel like underdogs in all different aspects.”

Simmons revealed that this was hard-won redemption for the LA Sparks, “We knew what we had, the players knew what they wanted, and were focused on achieving it. From ownership down to every player, we were all focused. Bringing that championship back, after 14 years, brought back that level of playing excellence to LA.”

This was also the first championship win for Finals MVP player Candace Parker. Parker is a renowned athlete whose accolades, including two-time Olympic gold medalist, Naismith College Player of the Year, and two-time NCAA National Championship winner, to name a few, are now accompanied by a WNBA title. This win was more than just a professional accomplishment for Parker; it was also a personal achievement that was well-deserved during a trying year marked by loss. Parker remained strong after the devastating loss of her mentor and friend, the renowned Pat Summit; a snub for a place in the United States roster for the Rio Olympics; and being left off both the first and second all-WNBA teams for the first time since 2011.

Parker’s teammates, a steadfast support system, were determined to achieve this win for her. The WNBA reports that MVP player Nneka Ogwumike, another key figure in the LA Sparks’ championship win, embraced Parker after the game and cried, “This is for you! This is for you!” This stunning display of camaraderie, combined with the team’s skill and training, was an important factor in the LA Sparks’ claim for victory.

Player Alana Beard, speaking to the WNBA, shared the significance of Parker’s trust in her team, and her vulnerability required to develop that trust. “I’ve been with Candace for five years now,” said Beard. “And this was the first year she trusted her teammates. She became vulnerable, and when you become vulnerable you grow. On the court, off the court, she trusted the process, she trusted Brian [LA Sparks coach], and in the end it paid off.”

Simmons states that the team’s chemistry and mutual support were key factors in their win, “All the players brought great energy and leadership to the table. It started from the spirit of the team. You could see all the positive energy and just the love and respect that each of them had for one another. It was a really great thing to see.” This example of players supporting players, and, on another level, women supporting women, is as important on the court as it is off the court in the battle for women’s equality in sports.

Gender Inequality Off the Court

Although some progress is being made, there is still work to be done in the movement for gender equality regarding resources, exposure, pay and representation in leadership. The disparity in pay for men and women basketball players is astounding. According to CNN, “The average salary for a WNBA player is $72,000, which doesn’t include bonuses and benefits, while the average salary for an NBA player is around $5 million, or about 70 times what the average female basketball player makes.” To put this in perspective, an NBA player could easily purchase a beautiful home overlooking the Newport Beach coast, while a WNBA player would have difficulty finding an affordable home in Los Angeles. These different paychecks are not just mere numbers; these are differences in livelihoods available to professional athletes based on gender.

The gender gap is present in other professional sports, as well. For golf, the 2014 PGA tour awards a total prize amount of $340 million, five times higher than the 2015 LPGA tour prize of $61.6 million. As the Women’s Sports Foundation reports, in professional soccer, the U.S. Women’s National Team’s prize money winning the 2015 Women’s World Cup was $2 million, while Germany’s men’s national team earned $35 million for winning the 2014 World Cup. The U.S. men’s national team that finished in 11th place won $9 million. Moreover, the money awarded to the men’s teams that were eliminated in the first round of the event, $8 million, was four times the amount awarded the U.S. women’s team, that won. Progress is being made, however: the World Major Marathon, Wimbledon and the World Surf’s League Championship Tours offer equal prize money for men and women.

Serena Williams recently penned a heartfelt letter to The Guardian, which advocated for gender equality in sports and pushed women to be tenacious in pursuing their dreams in order to empower future generations of women to do the same. She also addressed her frustration with the gender pay gap in professional sports: “So when the subject of equal pay comes up, it frustrates me because I know firsthand that I, like you, have done the same work and made the same sacrifices as our male counterparts. I would never want my daughter to be paid less than my son for the same work. Nor would you.”

Williams is well aware that “women have to break down many barriers on the road to success,” such as being reminded that “[they] are not men, as if it is a flaw.” But it is not a flaw, and this is just one stigma about women athletes that we must challenge. As Simmons states, we need to show young girls “that there are just as hardcore girl ballers out there, and they don’t necessarily need to play with the guys in order to up their game.” She goes on to say that “successful women in sports,” like the LA Sparks’ Nneka Ogwumike, who “at one point in the season, was the most efficient basketball player, male or female,” are much needed role models to young aspiring athletes.

Simmons points out that the stigma surrounding women athletes is an “emotional and social perspective,” and we can counteract it by educating children to not adopt these implicit biases that posit limitations on gender. As a result, we will raise the leaders of tomorrow to not see a female basketball player as any less than a male basketball player. Simmons shared a beautiful anecdote that is a beacon of hope for the future: “Even though my son plays ball with boys every week, when we go home, he says, ‘Mom, let’s play! You be Kristi and I’ll be Alana.’ He sees them as ballplayers. He doesn’t see them as either women or men.”

Our Game Plan to Make a Change

In her letter, Williams is hopeful that her story, and the story of other women who have transcended these barriers, will be a source of inspiration for others to continue the movement in women’s equality. But this is not a task for women alone—both men and women should make gender equality in sports, and beyond, a priority and endeavor to make it a reality. Change can be effected by those affiliated in the sports industry, sports fans, and those who are dedicated to gender equality. As Simmons explains, the entire sports ecosystem needs to take part in this movement.

“Each partner, each ticket purchaser, each sponsor, has to be invested in this because this is a long term investment in the future of where we all live, work and play,” Simmons explains. “And in order for that to happen, the ecosystem has to be able to sustain itself.”

The sports industry needs to appoint more women in leadership roles and executive positions, so that women are able to participate in the decisions that affect them. Deborah Slaner Larkin, CEO of the Women’s Sports Foundation, states, “Sports are a microcosm of life. As we begin to see a more diverse group of men and women in leadership and decision-making roles throughout the industry, we should also see significant changes in media, sponsorship and other fundamental areas of support.” It is vital that this diverse leadership cares about women’s equality in sports, makes it a priority in their agenda, and uses their different perspectives to strategize a plan to achieve it. We need women championing women, and men championing women, in the rooms where these decisions are made.

Simmons suggests companies seek broadcast contracts, sponsors and partners that are committed to the cause, “Because the more sponsors you have, the more you can invest, the more impressions, the more ticket sales—it’s a whole cycle. It’s not a matter of not wanting to pay women the same amount as men. We just have to make sure all teams are blessed to have the partners and ownership groups like we have that are willing to invest.”

Attendance is another key factor. Merely attending women’s sports games will offer great support for women athletes. As Michael Graber, a sports cinematographer, says, “Getting women into the stands is key to winning television coverage and the big salaries that come with that exposure.” Another important aspect to exposure is participation in women’s sports. As more young women are encouraged to play sports, the popularity of professional women’s sports will surge. That encouragement will be stronger if girls are exposed to more women playing sports on their televisions at home. Not only will this spark participation, but this exposure will help enlighten young minds against the stereotypes regarding gender and sports. Simmons sums it up perfectly:

“We have to come back to the enlightened women and men and give them visibility, give them the TV time, and the ecosystem can then fix itself. But there has to be a really hardcore commitment, and our fans have to support companies that do and not support companies that don’t. We have to rally together. So how do we as women, and the men that support us, go out and support this team? Because if we don’t, nobody will.”

What can we all do to influence participation and exposure for women’s sports? The Women’s Sports Foundation lists ways everyone can act:

  • Attend women’s sporting events;
  • Support companies that advocate for women’s athletics;
  • Encourage television stations and newspapers to cover women’s sports;
  • Sign up to coach a girls’ sports team, whether at the recreational or high school level;
  • Encourage young women to participate in sports; and
  • Become an advocate: if you are or know a female athlete that is being discriminated against—

A concerted effort at just one of these options will leave your footprint on the path towards women’s equality in the sports industry. So encourage your daughters, sisters and nieces to play sports; stand in the bleachers at games that demonstrate the excellence of women’s sportsmanship; and be a resilient voice for present and future women athletes.

The LA Sparks are playing their part with outreach programs that support organizations contributing to the Los Angeles community. With programs such as Driven 2 Hoop, they encourage children, especially young girls, to dream big by bringing youth groups to the Staples Center for the ultimate LA Sparks experience. The LA Sparks organization strives to make a difference in the lives of youth and families in their community, and they know it requires addressing a variety of factors that affect one’s quality of life. These are included in their five pillars: Military, Youth Sports, Health and Wellness, Education and Women and Girls platforms. NAWRB is proud to be an honoree ambassador for the LA Sparks by addressing issues in the housing ecosystem, which have a direct impact on the community’s health and wellness.

Without a doubt, the LA Sparks inspire their community, whether it’s winning a national championship or playing in front of a beaming crowd of Los Angeles’s youth.

Newsletter: Linda McMahon is the New SBA Administrator – U.S. and Canada: Women in the Workplace


The Pew Research Center recently released a Social Media Fact Sheet detailing Americans’ social media trends. When the Pew Research Center began measuring social media usage in 2005, five percent of U.S. adults used at least one social media platform. Today, 69 percent of the public utilizes some form of social media.

From helping us keep up with family members to rekindling lost relationships with friends, social media has become a constant in our lives. Receiving a congratulatory comment or seeing a photo of a loved one can bring a smile to our face, and this joy and connection often drives our usage. As the Pew Research Center reveals, social media is not unique to one group of people, and strategically using its prevalence can result in bottom-line growth.

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NAWRB Roaring Thirty Award Nominations Now Open!

The NAWRB Roaring Thirty Awards honor the women leaders in the housing ecosystem making a difference with a seat at the table for women. These are trailblazers succeeding through unprecedented obstacles and demonstrating women’s power as influencers in business.

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Linda McMahon Confirmed as SBA Administrator

On Tuesday, the U.S. Senate confirmed Linda E. McMahon as the 25th Administrator of the U.S. Small Business Administration (SBA). McMahon is the sixth and third consecutive woman to lead the federal agency. McMahon is the co-founder and CEO of Women’s Leadership LIVE-which equips women to become leaders in their respective industries and provides solutions to the challenges facing women entrepreneurs-and co-founder and former CEO of World Wrestling Entertainment, Inc. (WWE).

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Trump and Trudeau Meet to Discuss Women in the Workplace

President Donald Trump and Canadian Prime Minister Justin Trudeau hosted a roundtable discussion focused on women in the workplace earlier this week. Trump kicked off the meeting by stating, “We must ensure our economy is a place where women can work and thrive.”

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Upcoming Events
If an event involves women’s equality and supporting the women’s movement,
NAWRB strives to be there. Join us to take part in making a better tomorrow!

February 14-17: National Mortgage Servicing Conference & Expo
At this year’s conference, innovation in mortgage servicing will be at the forefront of discussions, including new strategies and tools to achieve results.

February 19-22: CREF/Multifamily Housing Convention & Expo
Join more than 3,000 commercial and multifamily real estate finance professionals at this MBA convention for four days of networking, relationship building and deal making.

February 26-March 1: SFIG Vegas 2017
SFIG and co-host IMN are excited to once again present the largest capital markets conference in the world.

March 6-7: LendIt USA 2017
Join established and emerging online lending companies and investors at the Javits Convention Center in New York for two action-packed days of learning, networking and deal-making.

March 14-15: Bank & Financial Institutions Special Assets Forum
As it has done over the years, IMN’s forum will cover the latest on credit, loan review and workouts for a range of assets that includes Real Estate, Agricultural Loans, C&I, and Equipment Lending.

March 15: Million Women Mentors Senate Day and Leadership Council Meeting
Join Million Women Mentors, sponsors and over 125 representatives of industry, education and non-profit organizations to celebrate, promote and strategize how to further advance more women and girls in STEM careers through mentoring.

March 16: ChallengeHER Las Vegas
ChallengeHER works specifically with the Women-Owned Small Business (WOSB) federal contracting program as a tool to help leverage federal awards, learn the federal procurement process, and to connect with the right people. Event is FREE; seating is limited.

April 2-4: 15th Annual Enterprising Women of the Year Awards Celebration & Conference
Join Desiree Patno, NAWRB’s CEO and president as she speaks on “The Impact of Real Estate Decisions on Your Bottom Line” from 3:15 p.m. – 4:00 p.m.

TBD: NAWRB and the LA Sparks
This year, NAWRB will host monthly trips to see the LA Sparks! We will provide tickets, transport and food for up to eight people, at minimal cost. Organizations passionate about the women’s movement and helping their community are invited to join us in supporting female athletes and gender equality when the season tips off this May. To schedule an LA Sparks trip with NAWRB, call us at 949-559-9800 or email info@www.nawrb.com.

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NAWRB sheCalls
NAWRB sheCalls provide industry updates, training and access to important resources for women in housing. Call in to find out what you’ve been missing!

Marcia Wieder, CEO & Founder of Dream University
Marcia Wieder, CEO & Founder of Dream University & Wall Street Journal Best Selling Author of DREAM: Clarify & Create What you Want, will be discussing the three powerful yet simple steps to dream bigger, live healthier lives, and design the next phase of your life.

U.S. Census Bureau Updates
NAWRB Housing Trends: learn the latest statistics about women, their businesses, poverty and homeownership.

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Women and Minorities Stalled on Fortune 500 Boards

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A new study from the Alliance for Board Diversity and Deloitte, Missing Pieces Report: The 2016 Board Diversity Census of Women and Minorities on Fortune 500 Boards, reveals that women and minorities hold 31 percent of board seats at Fortune 500 companies, representing a mere increase over the past four years.

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Dedication to Diversity and Inclusion Results in Change

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NAWRB’s dedication to women’s diversity and inclusion (D&I) aligns us with companies and organizations with corporate social responsibility. Equally important to internal D&I culture is collaboration between businesses and industries to embrace diversity. One organic result from implementing D&I as a fundamental tenet in the American workplace is bottom line growth.

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The Inside Scoop on Small Businesses

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Yesterday, the U.S. Small Business Administration (SBA) Office of Advocacy released an update with new comment letters, Requests for Comments (RFC) and, interestingly, new research. This new research presents an update on the state of small businesses in the increasingly competitive American marketplace.

Research Findings

Small Business Numbers:
-In 2013, there were 28.8 million small businesses
-80 percent of small businesses had no employers, while 20 percent had paid employees
-Small businesses comprise 99.9 percent of all firms, 99.7 percent of firms with paid workers, and 97.7 percent of exporting firms
-Small businesses accounted for 63.3 percent of net new jobs from the third quarter of 1992 until the third quarter of 2013
-In 2013, there were about 406,000 startups and 401,000 firm closures
-In 2012, there were 9.9 million women-owned firms, and 2.5 million firms owned equally by women and men; 45 percent of all classified firms were at least 50 percent women-owned

Small Business Survival:
-9 percent of businesses started in 2014 survived until 2015, the highest amount since 2005
-From 2004 to 2014, an average of 78.5 percent of new establishments survived one year
-Approximately 50 percent of all businesses survive 5 years or more; about one-third make it 10 years or longer

Small Business Characteristics:
-About 50 percent of all firms are home-based
-9 percent of firms are franchises
-The most common source of small business capital is personal and family savings, with 21.9 percent of small firms employing this method, followed by business profits and assets (5.7%), business loans from financial institutions (4.5%), and business credit cards from banks (3.3%)
-8 percent of contracting dollars went to small businesses in fiscal year 2015, an increase from 25.1 percent in FY 2014 and 23.4 percent in FY 2013

For more information, please, click here: https://www.nawrb.com/2016/09/21/inside-scoop-small-businesses/

Honoring the Life and Work of Martin Luther King Jr.

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Most admired for his “I have a dream…” address, Martin Luther King Jr. was a prominent Baptist minister and civil-rights activist who left a lasting impression on the nation’s dealings with race. He had an important role to play in the creation of the Civil Rights Act of 1964 and the Voting Rights Act of 1965 and we decided to honor his memory with some interesting facts from his revered life.

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Start-up India, Stand Up India: Promoting Entrepreneurship in India

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Did you know that India is third in the list of nations with maximum startups and is right behind the U.S. and U.K.? According to the Your Story Research: Indian Startups Funding Report for 2015, $9 billion was invested on Indian startups in 2015 and the 2016 has started with an impressive $38 million in investments.

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