WHER Chat: National 401 (k) Day & Elder Financial Abuse

Folders in Catalog with 401K Concept.

September 11th is National 401 (k) day; promoting and sharing the ways in which creating a 401 (k) gives individuals control over their financial future. 401(k)s were originally created to be supplements for regular pensions yet have evolved into our main form of retirement saving. However, we can not forget that the aging population has been the target of numerous financial scams and are vulnerable to elder financial abuse and neglect – which have both financial, physical, and mental ramifications. In the final volume of this report, 2020 NAWRB WHER, Volume VI: Aging Population, we provide an overview of the growing aging population and the issues of financial abuse in the community.

Elder financial abuse is a growing problem, leaving destroyed relationships and economic destruction in its wake. From straightforward theft to slow development through complex relationships, the tremendous loss of wealth incurred by senior citizens results in premature deaths and intergenerational loss of wealth. It ultimately rips at the fabric of society as a whole as trust among family members and faith in financial institutions are destroyed.

The aging population at all levels of socioeconomic status is vulnerable to elder financial abuse, from those under the poverty level to those who hold significant private wealth. This is an important issue that family offices and other industries should be aware of and defend against.

Elder Financial Abuse: General Characteristics 

Most victims of elder financial abuse are between the ages of 80 and 89, and they require support for day-to-day activities. Women are almost twice as likely to be victims of financial abuse compared to older men. This might be because older women are more likely to live alone and require more assistance in daily living for a longer term.

Perpetrators of elder financial abuse typically include family members; paid home care workers; financial advisors; legal guardians; or strangers who defraud older adults via mail, telephone or internet scams. Examples of elder financial exploitation, as outlined by the U.S. Securities and Exchange Commission’s Office of the Investor Advocate, include stealing an older adult’s cash; withdrawing money from a victim’s account; cashing a victim’s checks or using his or her credit card without authorization; transferring property deeds; misusing power of attorney; and identity theft.

Now is the time where strong partnerships, communication, and coordination between advocacy groups, care and service providers, government entities, and financial institutions become critical. As the more significant impact of elder financial abuse comes to light and its adverse effect on all levels of society, institutions need to take up the call to protect, report, and provide more oversight.

It’s critical because of the insidious nature of financial abuse, and hence, we not only develop awareness but also create solutions: for our parents, our future selves, and children. Women, in particular, are vulnerable due to a longer lifespan and a pervasive gender pay gap. The income women make now has to stretch further later in life.

As housing industry professionals, we care about the well-being of our clients who have a life’s work invested in their homes and savings. As community members we care because seniors help enrich our communities; their life-experience and insights add to the diverse voices shaping our society. As family members, we care because it hurts to see the deepest desires of our mothers, fathers, aunts, and uncles destroyed from the outside and/or inside. Financial elder abuse is a problem desperately in need of more solutions to reverse the trend.

About 2020 NAWRB WHER

The NAWRB Women Housing Ecosystem Report (WHER), our annual research report, provides the vision to revitalize communication and partnerships between industries as we work together to form mindful strategic solutions for social impact with a gender lens achievement. The 2020 NAWRB WHER includes the most diverse coverage of the Housing Ecosystem with almost eighty resources in six volumes: Diversity, Equity & Inclusion; Real Estate; Business Ownership; STEM; Access to Capital; and Aging Population. While waiting for the release of 2020 WHER, order a copy of the 2019 NAWRB WHER here!

WHER Chat: Imperatives of the Commercial Real Estate Industry During COVID-19

 

In 2020 NAWRB WHER, Volume II: Real Estate, we explore how the real estate industry is navigating COVID-19 challenges and utilizing technology as a solution. The industry must accomplish crucial initiatives during the pandemic to ensure the commercial real estate sector’s sustainability and reliability in the future.

1. Earning the respect, trust, and loyalty of customers and employees: In this time of uncertainty, leading operators are learning the importance of communicating to the point of overcommunication to make sure they are fully understanding and attending to their tenants’ needs at this moment and helping to protect everyone in their ecosystem. This may make communication as a company-level brand, rather than a property-level brand, more common, thereby speeding up an existing market trend.

In B2B environments, such as offices and retail stores, CEOs, and management teams are finding it helpful to asset managers and property managers by engaging directly with tenants. By interacting with the tenants directly, they not only address their needs more efficiently but also create a more trusting relationship with tenants who feel like they are being heard and valued.

2. Centralizing cash management: Prior to COVID-19, the McKinsey report notes that real estate was highly decentralized as important decisions regarding cash flow were made at the property level. However, due to the duration and depth of this crisis, which seems to have no end in sight in the United States, top management is now taking the initiative of centralized direction on property-level cash management in addition to company-level balance-sheet decisions and credit lines. As stated by the report, “All levels of management—including those at the property level and company level—are beginning to identify efficiency levers and when to pull them based on the underlying performance of properties and the business as a whole.”

3. Making tailored and informed decisions: Even within a single asset, needs will vary among tenants, particularly in commercial lease concessions. Real estate leaders are utilizing available behavioral data to generate fact-based insights that can help them make more informed decisions tailored to the needs of their diverse tenants (rather than a “one-size-fits-all” decision approach). They have data on local epidemiological and economic scenarios, competitive assets around a property, and the impact of the crisis on individual tenants.

4. Taking the digital leap: As we mentioned earlier, professionals in residential real estate have already taken the leap in digital sales and leasing processes, such as using virtual open houses and showings (sometimes augmented and virtual reality), as well omnichannel, targeted, and personalized sales. All of these tools are also available to the commercial real estate market in allowing their prospective tenants to find the right space for themselves.

5. Rethinking the future of real estate: Some landlords and lenders in the commercial real estate sector are looking ahead and preparing for how a business will change after the crisis is over. However, professionals are broadening their resources to include psychologists, sociologists, futurists, and technologists in addition to traditional economic or customer-survey-driven approaches. Some of the questions real estate professionals will have to ask include: “Will employees demand larger and more enclosed workspaces? Will people decide not to live in condominiums for fear of having to ride elevators?” By extending their research to include interdisciplinary resources and experts, business leaders will possibly find creative, informed solutions to these unprecedented challenges facing the industry.

About 2020 NAWRB WHER

The NAWRB Women Housing Ecosystem Report (WHER), our annual research report, provides the vision to revitalize communication and partnerships between industries as we work together to form mindful strategic solutions for social impact with a gender lens achievement. The 2020 NAWRB WHER includes the most diverse coverage of the Housing Ecosystem with almost eighty resources in six volumes: Diversity, Equity & Inclusion; Real Estate; Business Ownership; STEM; Access to Capital; and Aging Population. While waiting for the release of 2020 WHER, order a copy of the 2019 NAWRB WHER here!

Congratulations 2020 NAWRB Leadership Award Winner Fabiola Candlish, CRA Branch Manager US Bank!

NAWRB is proud to announce Fabiola Candlish as the winner of the 2020 NAWRB Mentor Leader Award! Candlish is the CRA Branch Manager at US Bank and has held executive positions for multiple organizations such as the National Association of Minority Mortgage Bankers of America, Oak Park Regional Housing, and more. From residential partners to non-profit organizations, she has been able to gather influencers together to bring forth awareness and education that empowers women and families altogether.

Each year, the NAWRB Leadership Awards honor exceptional women leaders in the housing and real estate ecosystem who are utilizing their expertise, passion, and drive to redefine leadership and facilitate additional growth in their industry and local communities. Congratulations, Fabiola Candlish!

NDILC Women Leadership Principle #9: Prepare for the Future with Council Member Dr. Chitra Dorai

NAWRB’s Diversity & Inclusion Leadership Council (NDILC) introduced their Ten Women Leadership Principles in 2020, which they collectively created to help women in the workforce become more effective leaders at any stage of their careers, and empower other women to reach their full potential. This is a universal guide for all levels of leadership, and any woman can benefit from applying them. This week, NDILC presents the ninth principle, “Prepare for the Future” shared with a personal story by NDILC Member Dr. Chitra Dorai, AI Scientist, Founder & CEO, AmicusBrain.

In the upcoming weeks, each of these principles will be presented in detail with a personal message from an NDILC member about her experiences applying these principles to her professional and personal life. To learn more about the NDILC, please visit www.NAWRB.com/NDILC/.

Women Leadership Principle #9: Prepare for the Future by Dr. Chitra Dorai

Prepare for the Future: Women with advanced skills today will be ready for tomorrow’s challenges.

The harsh truth from the latest report from the World Economic Forum, WEF (https://www.weforum.org/reports/gender-gap-2020-report-100-years-pay-equality) is that we will not see the gender gap close in our lifetimes, and nor will parity be experienced in the lifetimes of our children. The single most disheartening finding I read in recent times is that the world will need another 99.5 years to close the gender gap.

Gender parity is all about closing the gender gap that persists in access to Economic Participation and Opportunity, Educational Attainment, Health and Survival and Political Empowerment — the four critical dimensions used by WEF to track and benchmark progress made by countries across the globe.

Too wide to bridge is the gender gap in economic participation. What stands in the way of attaining economic gender parity? Among a number of challenges that slow down making progress, women’s under presentation in emerging roles that show the highest wage growth is a big one. Obviously technology roles that require advanced skills also provide one of the best ways to increased economic opportunity. There are other job roles requiring advanced skills as entrepreneurs and business owners that pave the path to prosperity. Statistics are rife about the deteriorating numbers in terms of women’s participation in STEM fields. Only 15% of engineers are women!

To deal with the rapidly changing, increasingly automated world, women need to focus on acquiring advanced skills by reskilling or upskilling. Learning advanced skills that matter today and beyond is critical in order to take advantage of the opportunities for wage growth and increased access to capital. Women with advanced skills of today will then be able to shape the future and be the future.

Check out Dr. Chitra Dorai on the Know the Rules of the Game Podcast: Defining the FutureClick here

NDILC’s Ten Women Leadership Principles

  1. Acknowledge Trailblazers: Know and learn from the women who came before you. We are all standing on the shoulders of giants: “So, what does a trailblazer even mean? Defined in the formal context, it is a person who blazes a trail for others to follow through unsettled country or wilderness; pathfinder; a pioneer in any field of endeavor; a vigorous independent; a person who is the first to do something that other people do later.  Implied in this definition is the fact that these people are leaders, risk-takers, and are not afraid to push boundaries.” Read More.
  2. Keep Achieving: Effective leaders always keep learning. There is always something to learn and improve upon: “Achieving. Learning. Growing. Changing…all words that are used very often to tell us what we should be doing and what we must be doing in order to survive and be effective in today’s world.  No one would debate the need for continuous learning and growth.  Information continues to bombard us from every angle, but is that really knowledge?” Read More.
  3. Believe: Whatever the mind can conceive, it can achieve. Believe: “Think and Grow Rich is not about money. Does it seem out of place or sorts to reference a book whose title suggests financial aspirations during a once in a century pandemic when everyone is thinking about safety and survival instead of personal growth?” Read More.
  4. Pass the Torch: Give opportunities to future generations of women. Your legacy will be the people you help along the journey: “Doesn’t everyone want a legacy?  A reason to be remembered? What do you want to be remembered for?  As most people mature in their lives, they start to realize that their relationships, and specifically the people they have helped along the way, are more important than material things.” Read More.
  5. Know Yourself: Be authentic and lead in a way that is true to you. Own your unique talents and strengths, and empower those around you: “Authentic leadership is grounded in who you are not who you want to be or who you think you should be. This profoundly shapes how you act and what you accomplish.  Authentic leadership empowers you to draw on your strengths to bring out the best in others.” Read More.
  6. Speak Out: Unconscious bias is present, but ignoring it only perpetuates it. Take a stand and speak out: “How many times should it feel comfortable not to say something when you see unconscious bias? Never! Until recently, most of us were all consumed in catching a flight, running the household from afar, postponing our health checkups, being briefed from one meeting to the next, and fitting in a bite to eat as part of our work agenda.” Read More. 
  7. Listen: Never assume anything about anyone. Everyone has their own story that makes them who they are: To truly “LISTEN” is one of the most powerful words in this decade. In 2017 at NAWRB’s Annual Conference, Marcia Davies was the moderator for the Women’s Trade Associations Power Lunch, and through her questioning, “Listen” became my mantra on how to improve the narrative.” Read More.
  8. Be Present: Sharing your time is one of the most valuable gifts you can give. Do it with intention by truly being present. Staying in the present tense can be difficult, we have more distractions than ever, especially with technology, having so much of your world on your phone. The more you stay present the better you will get at it. It is excellent for your overall health and the quality of your relationships. In leadership, people follow leaders they trust and you cannot build trust without a good relationship. Read More.
  9. Prepare for the Future: Women with advanced skills today will be ready for tomorrow’s challenges. Learning advanced skills that matter today and beyond is critical in order to take advantage of the opportunities for wage growth and increased access to capital. Women with advanced skills of today will then be able to shape the future and be the future
  10. Lead by Example: Inclusion isn’t enough. Press for parity and strive for excellence in everything.

Stay tuned for other articles that will expound on each of these principles to assist women professionals in applying them to their individual goals.

About NDILC

The NDILC is dedicated to raising the number of women leaders and growing women’s employment and empowerment at all levels in the housing ecosystem. The Council, composed of senior executive women, works diligently toward gender equality and obtaining equal opportunity for women across America. To learn more about the NDILC, please visit www.NAWRB.com/NDILC/.

Know the Rules of the GameⓇ Podcast: Life as College Zoomers

Nikki and Veronica

Now that schools have shifted towards using Zoom during the pandemic, what does this mean for students? Find out more in this episode of Know the Rules of the GameⓇ Podcast: Life as College Zoomers with host Desirée Patno, CEO & President of Women in the Housing and Real Estate Ecosystem (NAWRB) and Special Guests Veronica Cheng and Nikki Courtney, who attend UC Berkeley and UCLA, respectively. Cheng, Courtney, and Patno discuss and reflect on rules that students should keep in mind in order to make the best out of their educational experiences amidst Coronavirus.

To listen, click here!

VIDEO: NDILC Women Leadership Principle #8: Be Present with Council Member Tami Bonnell

Principle Be Present

NAWRB’s Diversity & Inclusion Leadership Council (NDILC) introduced their Ten Women Leadership Principles in 2020, which they collectively created to help women in the workforce become more effective leaders at any stage of their careers, and empower other women to reach their full potential. This is a universal guide for all levels of leadership, and any woman can benefit from applying them. This week, NDILC presents the eighth principle, “Be Present” shared with a personal story by NDILC Member Tami Bonnell, CEO of EXIT Realty International Corp. 

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NDILC Women Leadership Principle #5: Know Yourself with Council Member Marcia Davies

Macia

NAWRB’s Diversity & Inclusion Leadership Council (NDILC) recently introduced their Ten Women Leadership Principles, which they collectively created to help women in the workforce become more effective leaders at any stage of their careers, and empower other women to reach their full potential. This is a universal guide for all levels of leadership, and any woman can benefit from applying them. This week, NDILC presents the fifth principle, “Know Yourself” shared with a personal story by NDILC Member Marcia Davies, COO of Mortgage Bankers Association (MBA) and Founder of mPower.  

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Know the Rules of the Game Ⓡ for Invisible Female Veterans

Homeownership youtube Podcast Erica Courtney3

Listen now for an all new episode of the Know the Rules of the GameⓇ podcast about Invisible Female Veterans with your host Desiree Patno, CEO & President of NAWRB, and special guest Erica Courtney, President, Zulu Time, Founder, 2020vet, Inc., U.S. Army Aviation, Major NATO Gender Advisor. Listen here: https://www.nawrb.com/podcast/ or listen on YouTube here!

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Life of a Female Veteran: U.S. Army Combat Pilot Veteran Erica Courtney (part 6 of 6)

Erica Courtney8

If you serve, you understand more than most how life can be taken from you in an instant, so I chose to appreciate living and what lies ahead. This is the last segment in the series but there are still many chapters to write. To recap the first five parts, I joined the Army at 19-the day the Gulf War started-as a military policeman stationed in Germany and New Jersey. Decided to finish college and won a scholarship where I was a cadet learning to be an officer. I graduated number one in my class and was assigned to aviation where I became the first group of women to become aero scout mission flying technically advanced, armed helicopters. It was not easy to integrate into a very male organization but with time, I had earned respect and learned to hone in my leadership style. After 11 years decided to leave the service after multiple tours at home and abroad. Mostly because I felt my mortality as I was now a mother of two young boys and deployments were not slowing. I went through a transition period which was like going into a completely different culture. It took me a long time to navigate the military-civilian cultural divide but managed to earn an MBA, work as a corporate executive and own two small businesses that placed me in the top 10% of veteran earning firms. Throughout this period, I began advocating for veterans and women through policy, programs and individual connections. So, after 11 major moves and years of personal and professional growth, it leads me here.

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FHFA Realigning Agency Structure to Help Enterprises Exit Conservatorship

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The Federal Housing Finance Agency (FHFA) just announced a realignment in their agency structure intended to help them to continue delivering as a regulator of the Enterprises, Fannie Mae and Freddie Mac, and the Federal Home Loan Banks, and to ensure that the Enterprises can responsibly exit conservatorship. 

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